WhatsApp Business Solution by Sozuri Limited
Transform the way you connect with your customers through our powerful WhatsApp Business solution. Designed to streamline your customer interactions and enhance your business operations, this platform offers:
- Up to 5 Agents: Efficiently manage customer queries with up to five agents handling conversations simultaneously.
- Smart Audience Segregation: Tailor your messages to specific customer groups with advanced audience segmentation.
- Broadcasting and Retargeting: Send targeted broadcast messages and re-engage customers with smart retargeting features.
- Template Message APIs: Automate your messaging with custom template APIs, ensuring consistency and saving time.
- Multi-Agent Live Chat: Allow multiple agents to engage in live chats, ensuring no customer is left unattended.
- Agent Transfer & Manager Monitoring: Seamlessly transfer chats between agents, with managers overseeing conversations to maintain quality.
- 1200 Messages Per Minute: Handle high volumes with ease, sending up to 1200 messages per minute.
- Up to 10 Tags: Organize and categorize customer interactions using up to 10 customizable tags.
- Up to 5 Custom Attributes: Personalize your customer data with up to 5 custom attributes.
- Shopify & WooCommerce Integration: Easily integrate with Shopify and WooCommerce to manage your e-commerce operations within WhatsApp.
- Shared Team Inbox: Keep your team aligned with a shared inbox, ensuring seamless communication and collaboration.
