WhatsApp Business Pro Plan by Sozuri Limited
Unlock the full potential of your customer communications with the Pro Plan, designed for businesses ready to scale. This plan includes all the essential features of our Basic Plan, along with advanced tools for enhanced performance and efficiency:
Basic Plan Features:
- Up to 5 Agents: Efficiently manage customer queries with up to five agents handling conversations simultaneously.
- Smart Audience Segregation: Tailor your messages to specific customer groups with advanced audience segmentation.
- Broadcasting and Retargeting: Send targeted broadcast messages and re-engage customers with smart retargeting features.
- Template Message APIs: Automate your messaging with custom template APIs, ensuring consistency and saving time.
- Multi-Agent Live Chat: Allow multiple agents to engage in live chats, ensuring no customer is left unattended.
- Agent Transfer & Manager Monitoring: Seamlessly transfer chats between agents, with managers overseeing conversations to maintain quality.
- 1200 Messages Per Minute: Handle high volumes with ease, sending up to 1200 messages per minute.
- Up to 10 Tags: Organize and categorize customer interactions using up to 10 customizable tags.
- Up to 5 Custom Attributes: Personalize your customer data with up to 5 custom attributes.
- Shopify & WooCommerce Integration: Easily integrate with Shopify and WooCommerce to manage your e-commerce operations within WhatsApp.
- Shared Team Inbox: Keep your team aligned with a shared inbox, ensuring seamless communication and collaboration.
Pro Plan Features:
- All Features in Basic Plan: Enjoy all the benefits of our Basic Plan, plus more.
- Up to 10 Agents: Expand your team with support for up to 10 agents to handle customer interactions.
- Up to 20 Custom Attributes: Gain deeper customer insights with up to 20 custom attributes for personalized experiences.
- Campaign Scheduler: Plan and automate your marketing campaigns with our intuitive campaign scheduler.
- Campaign Click Tracking: Measure the success of your campaigns with detailed click tracking for actionable insights.
- Smart Agent Routing: Automatically route conversations to the best-suited agent based on predefined criteria, ensuring efficient customer service.
- Campaign Budget Analytics: Monitor and optimize your campaign spending with comprehensive budget analytics.
- Project APIs: Integrate and manage multiple projects seamlessly with our robust project APIs.
- Custom Agent Rules: Define and implement custom rules for agents, enhancing workflow management.
- Carousel Template Click Tracking: Track engagement with carousel templates to better understand customer preferences.
- Up to 100 Tags: Organize and manage interactions with up to 100 customizable tags for better segmentation.
- CSV Campaign Scheduler: Simplify campaign management by uploading and scheduling campaigns using CSV files.
